Terms and Conditions
Welcome to https://www.dmdstores.com (“Website”), operated by DMD ONLINE SOLUTIONS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). By accessing or using this website and its services, you (“user”, “you”, or “customer”) agree to comply with and be bound by the following Terms and Conditions.
Please read these Terms carefully before using our website or placing an order.
1. Use of the Website
By using this website, you represent that:
- You are at least 18 years of age or are using the site under the supervision of a parent or guardian.
- You are legally capable of entering into binding contracts.
- The information you provide during registration or checkout is accurate and complete.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a customer has violated these Terms.
2. Products and Pricing
- All products listed on the website, including pricing, are subject to change without prior notice.
- We strive to display accurate product information, but errors may occasionally occur.
- Prices displayed at the time of your order are final and inclusive of any applicable taxes unless stated otherwise.
3. Orders and Payments
- Orders placed are subject to availability and confirmation.
- We reserve the right to cancel or limit quantities of any item in your order.
- Payment must be made at the time of placing the order via approved methods on the website.
- In case of failed transactions or payment errors, orders will not be processed.
4. Delivery and Shipping
- Deliveries are made to the address provided by you during checkout.
- Estimated delivery timelines may vary based on your location and availability of items.
- Delays caused by third-party logistics or unforeseen circumstances will be communicated when possible.
- We are not liable for any delays or losses resulting from incorrect address information.
5. Return and Refund Policy
- Due to the perishable nature of our products, returns are only accepted if the item is damaged or incorrect upon delivery.
- Complaints must be reported within 2 hours of delivery by contacting us at info@dmdstores.com with a photo of the item.
- Approved refunds will be processed back to the original payment method or offered as store credit.
6. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to accept responsibility for all activities that occur under your account.
- Please notify us immediately of any unauthorized use of your account.
7. Intellectual Property
All content on the website, including logos, images, text, and graphics, is the property of DMD ONLINE SOLUTIONS PRIVATE LIMITED and protected under applicable intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
We are not liable for:
- Any indirect, incidental, or consequential damages.
- Delays or failures due to force majeure events.
- Any issues arising from misuse or misunderstanding of our products.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
10. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
📧 Email: info@dmdstores.com
🌐 Website: https://www.dmdstores.com